Great! We ❤️ backers! Let's see how we help:

I can't find my survey.
To find your survey, search the name of the project you backed on this page , then enter the email you used on Kickstarter or Indiegogo.

I need to update my shipping address.
You can update your shipping address in your survey. To find your survey, search the name of the project you backed on this page , then enter the email you used on Kickstarter or Indiegogo.

I need help with something else.
First, find the project on BackerKit that you need help with on this page . Once you're there, you'll find a link to the FAQ page for that project. If you don't find your answer in the FAQ, you'll be able to email our support team from there!